Knowledge Base
Build a self-service knowledge base.
A help center your customers actually use. Articles, AI search, feedback - and a community to escalate to when self-service falls short.

Why Docy
A help center that deflects tickets, not just organizes them.
Deflect before they file
AI chat answers questions on the Knowledge Base page itself - before the user ever opens a support ticket.
Improves automatically
Per-article feedback and search analytics show exactly which articles need updating and which drive exits.
Built-in escalation
When self-service fails, the community forum is one click away - same domain, same login, no redirect.
What's Included
Plugins that power a knowledge base.
EazyDocs
Article tree, AJAX search, reader feedback, and category grids. 2,000+ active installs, ★4.7 on WordPress.org.
Antimanual AI
Semantic search and inline chat - deflect tickets before they're filed. Bring your own API key.
Forumax
Community forum for questions self-service can't answer. Same domain, same login.